MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I can't give you an exact answer because operationally and geogrpahically the delivery times and deadlines are varied. I can make some generalizations but they will be based on what I experience or read about. At the PO where I work, most letter carriers are back and "off the clock" by 5PM meaning your mail should arrive no later than about 4:40PM. This is if the weather isn't severely hot or cold, our staffing level is sufficient, and the mail volume is not out if the ordinary. Where you live, it may be a very large apt complex that receives a lot of mail, staffing at the PO may not be up to where it should be, or the worker could just be slow. These are reasons, or possibilities as to why you receive your mail about 5:30 or 6:00 PM daily. It does sound slightly late to me, but not extreme, and I don't have any information on a standard cutoff time as to when mail should be delivered. Thanks for your question.
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It is very kind of the customers to give you tips and or boxed presents for the holiday season. I believe we aren't supposed to accept any gift valued at more than $20 at any one time and it's supposed to be non-cash. I would venture to say that most employees don't follow this rule and it is rare that you'd get in trouble for accepting it. For those that give you gifts, I'd recommend replying with a thank you note or card that you can deliver with the mail the next time you are at their office or residence. I do realize you are a CCA and may be doing different assignments daily unless you have a hold down. Another recommendation is to not discuss any amounts or gifts you receive with your fellow co-workers. It's better to just be modest and quiet about it IMO. I hope this helped you. Please also remember that we are paid to do our job and nobody should expect a tip for doing their job at the USPS. It is unethical to expect any gratuity, but I, like most, will gladly accept it when offered.
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I am not really sure about the policy of delivering to a multi-suite building, but here is the way I see it: If your mail is specifically addressed to your suite and you are a different business than the suite/tenant on the first floor, it should be delivered directly to you. The suite on the first floor shouldn't be getting your mail. I would consider your suite a separate delivery. Again, I don't know the rules but I would treat it like an apartment building where you wouldn't be delivering your mail to a neighbor or vice versa. We are given time to sort the mail in a multi-unit building if a suite has a separate address so I don't necessarily buy the excuse of not having time to sort the world's mail. With regards to the parking, that doesn't seem to appropriate either. I have parked in No Parking Fire Zones in front of buildings if I'll just be 5 minutes or less delivering the mail. I don't think I would park in a handicapped spot. Since the supervisor doesn't care, you could speak with the Postmaster or whoever is next up on the chain of command to see if they can assist at all. As I've posted in other comments, we have a real mixed bag of employees at the USPS so your responses could vary.
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Bradan, I feel your pain. It is a horrible feeling to be out in the elements, being cold and uncomfortable with hours to go in your deliveries. I haven't by any means mastered this problem. The uniform vendors that sell for the USPS offer fingerless gloves (the upper 1/3 or 1/2 of your fingers are exposed) but they aren't terribly useful. Some gloves offered have raised dots that can help you finger the mail. I use them sometimes. Try and keep the rest of your body as warm as possible with layering including thermal underwear. Definitely wear a hat, two if necessary. Even if your fingertips are exposed, you may want to invest in a box of single-use handwarmers (sometimes called hot hands) which are little packets that you shake to activate and then can put inside your gloves or in your pants pockets or glove pockets which you will keep you warm. My girlfriend just bought a box of 40 hand warmers for $12.99 at Costco.
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BG, I'm not sure why you got that mail back when you wrote on it "return to sender". I have 2 suggestions for you: 1) maybe write "person doesn't live here, return to sender" instead of just "return to sender" on mail.
2) Discard/recycle any mail you get for them. You did your part by trying to return the letter to the sender (which is very nice and appropriate IMO), and you don't have to try again to return it. It wouldn't be a bad idea to try again, but I just don't want you to have to play the "revolving door" game with that letter when you shouldn't have to.
Thanks for the question.
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I have no idea if the hand sorting of odd shaped packages would cause it to not receive the normal scans to update tracking. I would suspsect that as long as the package had a valid bar code which could be scanned along the way that it would be treated just as as other packages. I'm sorry I have no more specific information on the scans of odd shaped items.
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In the example you have cited, the mailer has put "current resident" on the catalog because they would like the item delivered whether or not the named recipient still lives there. As far as I know, we are required to deliver all of those catalogs. I would never risk my job by discarding a catalog that a resident doesn't want to receive. I hope this satisfactorily answers your question.
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